Cancellation and Refund Policy

Last updated: 2 October 2026

Short version: if something we sold you didn't work, your credit's back. No questions.

1. Nothing to cancel

Jobsift has no subscription and no auto-renewal. You pay only when you buy credits. Credits never expire, so there's no rush to use them.

2. When your credit comes back

• The job was closed or the apply link was dead. Tell us within 3 days of unlocking. The credit goes back to your account.
• The unlock didn't go through. If a payment went through but the unlock failed, the credit goes back automatically. If it doesn't show within 24 hours, write to us.
• You were charged twice. We refund the extra payment in full.

Credits are spent only after an unlock succeeds. A failed unlock never costs you a credit.

3. Cash refunds

• You got a job. Congratulations. Send us your joining letter and we refund your unused paid credits to the original payment method. Only on request.
• Double or failed payments. Refunded in full.

Free credits (like the one you get at sign-up) can't be turned into cash. If you close your account, unused credits are forfeited.

4. What we can't refund

A credit used on an unlock that worked: you saw the company, the apply link, and your CV for that job. That's the product delivered. The same goes for a search in another city, or widening your search, once the results are shown.

5. How to ask

Email [email protected] from the email on your account. Tell us which company or payment it's about. We reply within 5 working days.

6. How long it takes

Credits come back to your account within 3 working days of approval. Approved cash refunds leave us within 3 working days, to the same card, UPI or bank account you paid with.